Rest assured, your Myma.ai Chatbot is at work 24/7 and can handle multiple conversations in parallel. Agents logged into the Myma.ai Dashboard or the App can monitor the active conversations in real-time as they happen, and at any point take over the conversation for an enhanced customer experience or to solidify a revenue opportunity.
Features:
- Get notified when a human chat is requested by the guest
- Get notified of all ongoing chats with the Chatbot
- Take control of the Chatbot conversation anytime right from your phone app.
- Handle multiple chats at the same time
- Multi-User